Aged Care, Allied Health Insurance and BizCover for Brokers: What Brokers Should Know

Aged & disability care services are an essential part of Australia’s healthcare landscape. Nearly 1.15 million Australians aged over 65 are using aged care services1. Over 4.3 million Aussies are living with a disability2. Your aged & disability care clients may find themselves in high demand as our population continues to get older, and the National Disability Insurance Scheme (NDIS) allows more Aussies to access these services.

Allied Health Combined Liability (Allied Health)* insurance can help them protect themselves as they care for others. Now might be the perfect time to consider how you can service the aged & disability care clients on your books, whether they are seeking their first Allied Health policy or are ready to renew.

Allied Health Basics for Aged & Disability Care

Allied Health insurance is essential for your aged & disability care clients, providing them with both Professional Indemnity and Public Liability coverage. This combined cover protects your clients against negligence allegations and errors in their work, as well as patient injury and accidental property damage claims.

An Allied Health policy also helps your aged & disability care clients meet insurance obligations set by government legislation or their professional body.

Key Allied Health Exposures for Aged & Disability Care

Allied Health Combined Liability insurance can help shield aged & disability care workers from key exposures, including:

Patient Injury and Property Damage

Working closely with patients, often in their own homes, can open your clients up to these common liabilities. Your client’s policy can help cover their legal costs while they defend themselves against a claim.

Mistakes or Incorrect Advice

Providing personal advice or recommendations to patients is part of an aged & disability care worker’s job. But even a small mistake could impact a patient’s health—and create an Allied Health claim for your client.


While your aged & disability care clients likely follow a high standard of patient care, this does not make them immune to claims of negligence. A claim could be triggered if a patient or their family simply believe that your client has acted negligently, whether they have or not.

These exposures and others show how important Allied Health coverage is for aged & disability care workers. These policies are likely a ‘must have’ for your SME clients and their businesses.


Here’s an actual claim example** from an insurer partner showing an Allied Health policy in action:

The Insured is an allied health organisation that provides group home care to residents. A resident had an episode and locked her carer outside the premises and started a fire in the bedroom. The property insurer covered the loss and sought recovery of $450,000 against the Allied Health insurer alleging negligence against the Insured.

The Allied Health insurer paid costs of $450,000.

Our Allied Health Offering for Aged & Disability Care

BizCover for Brokers hosts a broad Allied Health appetite. Brokers can use the B4B platform to bind Allied Health policies for their SME clients from two insurer partners—DUAL and Vero.

The B4B platform can accommodate both SME and micro-SME aged & disability care clients. We can cover aged & disability care workers with turnovers up to $5 million.

We can cover aged & disability care workers of all shapes and sizes—our average premium is $284, but the largest premium on the books in 2021 totalled $5,980.

The probability of getting an instant quote with the B4B platform for individual aged & disability care workers is high. We quoted 98% of all submissions received in 2021. That’s not a typo—we declined just 2% of submissions received!

These numbers are an indication of the business quoted and bound through BizCover for Brokers for the calendar year 2021 and are not a representation or guarantee of any current or future rates.

What other policies do Aged & Disability Care typically consider?

Allied Health isn’t the only policy that brokers are binding for their aged & disability care clients. Other policies bound with Allied Health include:

These policies pair well with Allied Health because they address other key exposures in the aged & disability care industry. Cyber Liability protects your clients from risks around the collection and storage of sensitive patient data, such as data breaches, loss of client information and cyber fraud. Personal Accident & Illness provides peace of mind if they are unable to work due to an injury or illness, even those that happen outside of work.

Quoting and binding multiple products at the same time is easy with BizCover for Brokers. You can help your aged & disability care clients address their different risk exposures in minutes!

Broking Streamlined

Allied Health Combined Liability is an important policy option for many SME clients, including those in aged & disability care. BizCover for Brokers has streamlined broking, making it faster and easier to bind Allied Health and seven other products for your clients.

Sign in to bind your client’s next Allied Health policy with BizCover for Brokers.

Ready to put the B4B platform to work for your brokerage? Join now to get started.

  1. Australian Institute of Health and Welfare, Older Australians report, 30 November 2021
  2. NDIS, What is the NDIS?, accessed 20 June 2022

*As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the policy wording. The information contained in this email is general only.  Coverage for claims on the policy will be determined by the insurer, not BizCover for Brokers, and will depend on the specific facts and circumstances involved.

**The provision of claims examples is for illustrative purposes only and should not be seen as an indication as to how any potential claim will be assessed or accepted. Cover for a claim will depend on the specific circumstances around the loss and would be subject to the terms and conditions of the policy concerned.

BizCover for Brokers is a business name of BizCover Pty Ltd (ABN 68 127 707 975; AFSL 501769)

Leave A Reply